Privacy policy

Privacy Policy - Feminique

At Feminique, your privacy is our top priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you shop with us online or offline. By using our services, you agree to the practices described below.

1. Information We Collect

We may collect the following information when you shop or interact with us:

  • Personal Information: Name, email address, phone number, shipping and billing address.
  • Payment Details: Securely processed through trusted third-party gateways (we do not store your payment information).
  • Order History: Records of your purchases and preferences.
  • Device & Browsing Data: IP address, browser type, cookies, and pages visited for analytics and improvement.

2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders quickly and securely.
  • Provide customer support and resolve queries.
  • Send order confirmations, shipping updates, and promotional offers (only if you subscribe).
  • Personalize your shopping experience with recommendations and relevant content.
  • Improve our website, services, and marketing strategies.

3. Sharing of Information

We respect your privacy and never sell or rent your personal data. Your information may only be shared with:

  • Payment Processors: To complete secure transactions.
  • Delivery & Courier Services: To ensure timely delivery of your order.
  • Service Providers: For website hosting, analytics, or customer support.
    All third parties are required to maintain the confidentiality and security of your information.

4. Data Security

We use SSL encryption, secure servers, and industry-standard practices to protect your information from unauthorized access, misuse, or disclosure. However, no system is 100% secure, so we encourage you to keep your account details private.

5. Your Rights as a Customer

As a valued customer of Feminique, you have the right to:

  • Request access to your personal data.
  • Correct or update your information.
  • Request deletion of your data (where legally permitted).
  • Opt-out of promotional communications at any time.

6. Cookies & Tracking

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, improve navigation, and show you relevant products. You may disable cookies in your browser settings, but some features may not function properly.

7. Policy Updates

Feminique reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting.