Refund & Exchange Policy - Feminique

At Feminique, your satisfaction is our top priority. We want you to shop with confidence, which is why we offer a 7-Day Free Trial with a 100% Refund & Exchange Guarantee. If for any reason you are not completely satisfied with your purchase, you can request a refund or exchange within 7 days of receiving your order.

Eligibility for Refunds & Exchanges

• Products must be returned within 7 days of delivery.
• Items must be unused, unworn, and in their original packaging.
• Proof of purchase (order number, invoice, or receipt) is required.
• Refunds or exchanges will not be accepted for items that show signs of wear, damage, or alteration.

Shipping Charges

Feminique offers a 100% product refund and exchange guarantee. However, if you choose to return or exchange an item, the shipping charges for sending the product back to us will be your responsibility.

Process for Refund & Exchange

• Contact our customer support team at WhatsApp: +92 349 9493 155 within 7 days of receiving your order.
• Share your order number and reason for return/exchange.
• Pack the item securely and ship it back to the address provided by our team.
• Once we receive and inspect the returned product, we will:
• Issue a 100% refund to your original payment method, OR
• Send you the replacement product of your choice.

Non-Returnable Items

For hygiene reasons, certain intimate products (such as panties, lingerie sets, or items marked as non-returnable) cannot be returned or exchanged unless they arrive damaged or defective.

Contact Us

For any refund or exchange requests, please reach out to us:

Email: info@thefeminique.com

WhatsApp/Phone: +92 349 9493 155

At Feminique, we value your trust. Our 7-day free trial policy ensures that you shop risk-free, knowing that we’ve got you covered.